[問題] 國外服飾官網訂購需電話確認

作者: JillJin (變冷了)   2017-10-04 18:12:52
各位好,
前幾天在french connection的官網上下單幾件衣服,
下單後可以選擇寄台灣的地址,但今天卻收到需要電話確認此比訂單的email
email內容如下:
Thank you for your recent order - order number XXXXXXX
To protect our customers from card fraud we run security checks against
all orders placed with us. As part of our consumer protection services
we need to verify your order details, enabling us to release the
parcel from our warehouse.
Please contact us on the telephone number below to confirm the order details,
which can only be discussed with the account holder.
Unfortunately we are unable to verify this information via email.
We will ask you to confirm your order details,
please have this information to hand.
Once we verify the order details, we will be able to release your order.
If we do not hear back from you within 5 working days,
regrettably the order will be cancelled automatically.
If you are unhappy to provide these details over the phone,
please advise us of this and replace the order via PayPal.
請問各位有類似的經驗嗎?應該打電話去確認還是改成paypal就可以了呢?
謝謝

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