剛剛呢,發了封信給jalan反應此問題,就看jalan怎麼解決,其實我是想放過
コンフォートホテル啦,.畢竟這有可能是內部員工出錯,而且這錯還橫跨了
好幾個月,該飯店損失應該相當龐大,我擔心的是這個員工會不會沒頭路了....
不過還是看一下jalan怎麼回應吧,底下是我的信件內容
we have booked a room on Oct 02 in コンフォートホテル大阪心斎橋,
but received a mail from the hotel this noon to inform us that the
price we got is wrong, and ask us to accept a new price of the room
charge. My question is "According to your policy 3-2 変更前に利用
契約が成立したユーザーには変更前の利用料金が適用されます, this
booking should be no problem. Would you please check this case and
confirm with the hotel why they change the price of the charge after
a formal conclusion of contract.
This violates the contract and your policy, also losing
our trust with your service. Thanks!
The files are uploaded, and you can refer to the documents by
clicking the following links :
Apology from Hotel : http://tinyurl.com/l23xqpr
My booking sheet : http://tinyurl.com/n76ecqg

Jalan應該是不會負責，畢竟日本好像比較沒有台灣這種標錯價

就得照錯價賣的習慣，不過畢竟也造成客人困擾了，Jalan至少給個折價卷之類的處理會比較好~等看回信~

寫給jalan net其實是必要的，畢竟是透過這系統去訂房。而且，通知信是由旅館個別寄出，誰知道他們是全盤不承擔還是挑選部分客人?

我就怕它們是不敢得罪日本客,而把海外客給犧牲了,本想寫去

choice hotel美國總部,先等日本回應好了

推這篇!! 請問可以借用信件當範本嗎XD

請自行服用

我也收到了 還不知道該怎麼辦～?～

請問寫信給Jalan 要寄去哪?