九月底時曾與捷星航空客服聯繫,給與“航班因應COVID-19疫情造成無法正常航行,會在出
發前一個月至半個月前通知後續動作。”
今日收到郵件通知已經可以退票。(代金券)
我是台北大阪航線,11月出發。
請有訂捷星航空的朋友翻找一下郵件喔。
We’re sorry to let you know that we’ve significantly reduced the number of Jet
star Asia scheduled services. As such, your flight/s on booking xxxxx have been
cancelled and we are unable to accommodate you on an alternative service.
We’ve made this decision in response to the evolving Coronavirus (COVID-19) sit
uation, including various government-imposed travel restrictions beyond our cont
rol.
As a result, we’re offering customers a Jetstar credit voucher to the full valu
e of their untraveled booking.