[問題] G STAR 官網購物疑問

作者: jacalcom (無名)   2014-07-15 22:41:21
前幾天打算在G STAR官網購物
在輸入完VISA卡資料 按下最後一道程序"PAY"之後
就顯示了
We could not complete the payment of your order.
Please get in touch when you have questions or try again.
試了好幾次都是一樣的狀況
銀行跟我說是在對方請款前就被中斷了
但銀行也不知道中斷的原因和理由
後來向G-STAR詢問 他們回信表示希望我回覆以下問題
1. What are you using to place your order (i.e. desktop computer, smart phone)?
desktop computer
2. What country version of the web site are you using (indicated by the flag in the upper right hand corner of the window)?
Taiwan
3. What operating system and version are you using (i.e. Windows 8, iOS)?
windows 7
4. What internet browser and version are you using (i.e. Internet Explorer 9, Safari)?
firefox & IE
5. Did you log into the web site with a previously created account or did you choose not to make an account at check out?
none
6. What is the exact text of the error message you are receiving, if any?
we could not complete the payment of your order
please get in touch when you have question or try again
7. At what step in the process are you experiencing the issue? Please be as specific as possible
after payment step
(tap all and click "pay")
不過我回覆後 過了2天也沒有再收到他們的回覆
不知道有沒有人遇過相同的經驗
作者: liun1225 (liun1225)   2014-07-15 22:49:00
四天前遇過一樣問題,後改用中信VISA+iPad操作成功。今天下午順利收到包裹。對折又免運真的很超值!
作者: jacalcom (無名)   2014-07-15 23:04:00
所以他們也是會選擇銀行的意思嗎?
作者: WhatBlueIs (吃酒子老母不吐錢)   2014-07-15 23:06:00
沒遇過
作者: intel0327 (Never give up)   2014-07-15 23:59:00
請問一下 我剛要購買的時候 需要400塊的運費 免運是有特別的折扣碼嗎?
作者: WhatBlueIs (吃酒子老母不吐錢)   2014-07-16 00:01:00
好像要滿六千多才免運喔
作者: intel0327 (Never give up)   2014-07-16 00:06:00
阿 原來如此 謝謝W大
作者: liun1225 (liun1225)   2014-07-16 05:57:00
殘念幾天前是免運沒錯,但似乎是不定期的促銷活動。現雖六千免運但似乎須考慮台灣海關額外課稅的問題。
作者: intel0327 (Never give up)   2014-07-16 22:01:00
我昨天手滑一件 是用ups寄的 如果不是DHL 或許可以賭賭看 或許不會被額外課稅 我昨天是買2200運費400還是划算

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