Re: [情報] NZXT H1 Case 安全問題警示,下架/招回?

作者: FXW11314 (soukai)   2021-02-02 18:07:47
https://t.co/XOk6g9XZlE?amp=1
自己發的文自己更新
NZXT出來面對了
To our community,
致我們的支持者:
We’re sorry.
我們很抱歉。
The nylon screws were not the complete solution for the H1 fire hazard; they
didn’t address the root cause of the issue. We didn’t account for scenarios
where someone could replace the nylon screws with metal ones unknowingly. Our
execution did not live up to the quality that our community has come to
expect from us.
塑膠螺絲並沒有完全解決H1的起火風險問題,我們沒有考慮到用戶可能在不知情的情況下
使用金屬螺絲。我們的做法沒有達到支持者對我們的期望。
We will be removing the H1 from the NZXT Store and NZXT BLD. We’re going to
send out redesigned PCIe Gen3 Riser Assemblies for current H1s and we’re
going to help with installation for those who need it.
H1將會從NZXT Store 以及NZXT BLD下架。
我們也會寄出新的PCIE延長線給已經購買H1的使用者。
如果使用者有需要,我們也會協助安裝。
Going forward, we’re instituting more robust and thorough design processes.
From the initial designs, QA, to additional testing, we’re committed to
quality in both our products and our response to your concerns.
我們會改進我們的產品設計以及製作流程以滿足消費者的期許。
We want to thank Steve from Gamers Nexus. He and his team brought the issue
of someone replacing the nylon screws with metal screws to our attention and
raised the urgency surrounding it.
感謝Gamer Nexus的Steve以及他的團隊替我們指出用塑膠螺絲解決方案會產生的問題。
Johnny Hou
(NZXT CEO)
剩下就不翻了
NZXT說如果你有申請過塑膠螺絲
那他們會直接寄新的線給你
沒申請過的也可以申請
至於會不會全面召回要看CPSC決定
另外如果是直接跟他們買的也可以全額退款
以上僅限美國境內,台灣請以代理商公告為主
還不錯啦,知錯能改,善莫大焉
但是早知如此何必當初呢
至於那幾間被拉正還只會裝死或買公關的,學學人家好嗎
作者: gamania31610 (黑橘使者)   2021-02-02 20:57:00
還不錯 至少不是把GN黑單阿不先下架不就要多花一堆物流成本 當然是沒賣出的先召回 換好再給通路阿

Links booklink

Contact Us: admin [ a t ] ucptt.com