【公司名稱】Cymer 西盟科技
【工作職缺】Tac Operation Engineer
【工作內容】
‧ Creates and fosters strong customer relationships through the Local TACOPS
Center interface.
‧ Provides support to customer/users where the product is highly technical
or sophisticated in nature.
‧ Serves as an accomplished professional who applies, analyzes and
interprets a variety of standard theories, concepts, methods, and techniques
to a wide range of product issues.
‧ Provides general technical support and generates product performance data
information for field engineers, local technical support engineers, and
customers to aid in diagnosis, troubleshooting, and maintenance.
‧ Analyzes product performance trends at each level to identify process
improvements, training opportunities, and service event planning
opportunities.
‧ Drives field service actions using product performance data analysis.
‧ Collects data and provides comprehensive proposals to improve field
product HW/SW design, reliability, service procedures, service documents,
service processes and overall maintenance efficiency.
‧ Creates, measures, and presents product performance metrics to internal,
external customers and executive management.
‧ Develops, maintains, and improves processes, tools and reports as needed.
‧ Performs other duties as assigned.
【應徵條件】
‧ Excellent written and verbal communication skills(both English & Mandarin)
‧ Ability to translate, statistically analyze data, and effectively report
problems through written and/or graphical formats.
‧ Excellent customer service skills, with an advanced understanding of
customer relationship building.
‧ Ability to use MS Word, Excel, PowerPoint, and electronic e-mail systems.
‧ System performance related data analysis and applied technical
problem solving skills are essential to define problems, collect data,
establish facts, and draw valid conclusions.
‧ Ability to interpret an extensive variety of technical
instructions in mathematical or diagram form and deal with several abstract
and concrete variables.
‧ Must have a combination of significant strengths in electronics, data
mining, data presentation, and laser product performance analysis.
‧ Applies thorough knowledge of design methodologies. Basic knowledge in
utilizing design engineering tools including the capability of statistically
analyzing data, reporting and presenting it in graphical formats (trend
charts, CpK, Control Charts, Gauge R&R Studies).
‧ Requires advanced experience using the following software packages: MS
Office Suite, MS Project, Agile, Business Objects, POD, Internet Protocol,
and Computer Networking. Matlab, LabView, Java, JMP, SQL, Python, Visual
Basic programming knowledge is desired but not required.
SKILLS/EXPERIENCE
. Strong competence with the various tools, procedures, programming languages
used to accomplish the job. Minimum of three (3) years of experience is
required.
. BS degree in computer engineering, infomatic analytics or other engineering
disciplines are preferred, with a minimum of 3 years experience in a related
Semiconductor Equipment discipline, or equivalent experience in diagnosing
and troubleshooting and/or customer service on electronic systems
. Applied technical support/field service experience in semiconductor
photolithography/semiconductor fab environment is highly desired.
【工作地點】新竹
【工作時間】周一至周五上班日
【月休】周休二日
【薪資範圍】 $70,000~110,000 / month, variation rely on selected candidate's
background such as education, work experiences.
【公司福利】
* 優於勞基法年假天數
* 三節+生日禮金/生育、結婚補助
* 團保 (包含配偶 子女)
* 福委會 下午茶 慶生 春酒 中秋烤肉 尾牙
* 馬偕/美兆體檢
* 公司獎金/紅利
【需求人數】1名
【聯絡人/連絡方式】
The hiring manager is foreigner located at San Diego. Interview screen will be
majorly conducted in English. Please send your English resume(profile) to
lois_huang@cymer.com or call 03-5741686 for details.