【公司名稱】 ScienceLogic, Inc.
【公司網址】 www.sciencelogic.com
【工作職缺】 Professional Services Consultant
【徵求條件】
What we’re looking for…
ScienceLogic is looking for a Senior Professional Services Consultant to
serve as the primary technical interface and onsite subject matter expert to
customers for the ScienceLogic product line. This role offers the opportunity
to join a fast-paced, collaborative environment and work with customers and
colleagues from many different disciplines. Do you have high energy, an
innovative spirit, and a solid professional services background with top
technology skills? Then read on. We are looking for individuals who are
willing to work from 3 pm to midnight.
Who we are…
The Professional Services team is composed of groups of knowledgeable and
innovative individuals who are dedicated to delivering a customer experience
second to none. Each team member is as unique as the projects we work on.
Still, one thing remains the same – our commitment and passion to delivering
cutting-edge technology solutions for hybrid cloud network monitoring.
What you will be doing…
‧ Lead technical design and consultation workshops to define customer
service outcomes and present technical solutions.
‧ Create and deliver detailed solution build and configuration documentation.
‧ Be creative and look for new and innovative ways to resolve problems.
‧ Contribute knowledge-based articles based on field incidents and/or common
or critical issues.
‧ Be flexible and willing to learn new technologies and applications.
‧ Be self-motivated and able to work independently on multiple
engagements/projects.
‧ Maintain a positive and cooperative attitude in sometimes stressful
situations.
‧ Participate in departmental projects.
Qualities you possess…
‧ Bachelor’s degree in Computer Science or equivalent work experience.
‧ IT Infrastructure Library (ITIL) Certification preferred
‧ Proven experience with implementations of enterprise-level network
management or application performance products.
‧ Thorough understanding of IT infrastructure, application, and enterprise
infrastructure best practices.
‧ Excellent written and verbal communication skills.
‧ Business Analyst experience within the IT industry
‧ 5+ years experience supporting/using enterprise-class infrastructure
monitoring platforms.
‧ 5+ years Linux operating system experience.
‧ Experience working with MySQL Database
‧ Knowledge of SNMP and vendor MIB architecture.
‧ Experience configuring SNMP trap and/or Syslog alerts.
‧ Strong knowledge of PowerShell, WMI, XML/SOAP.
‧ PHP and/or Python experience.
‧ REST API and/or GraphQL experience.
【工作地點】
內湖
【工作時間】
周休二日，每日八小時，彈性工時
【薪資範圍】
年薪 NTD 1,200,000+
【聯絡人/連絡方式】
請將履歷投遞到 https://boards.greenhouse.io/sciencelogic/jobs/2589102
【其他備註】
因為95% 的客戶都只會說英文, 所以英文溝通能力必須要非常流暢