最近因為L1B簽證要延期，需要預約AIT的面試。
但在我想要登入面試系統：
https://cgifederal.secure.force.com/SiteLogin?country=Taiwan&language=Mandarin
的時候，因為登不進去，就按"Forgot Your Password?"，
輸入email地址後，系統顯示：
"An email has been sent to you with your temporary password."
然而這個email卻沒有寄到我的信箱。
我嘗試按"New User?"用另一個email地址註冊帳號，
結果填完資料送出之後，出現錯誤訊息：
"Errors
Your request cannot be processed at this time. The site administrator has
been alerted.
User could not be created. Please ensure First Name and Last Name are entered
as they are in your passport."
因此目前我沒辦法預約面試。請問有人遇到跟我一樣的問題嗎？
感謝大家。