原文連結: http://us.battle.net/wow/en/forum/topic/15269759060
簡單來說, 由於資料片剛開放的幾天遊戲體驗實在不怎麼好,
所以官方決定提供五天的遊戲時間作為賠償
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Community Manager
WoW Community:
I know how much everyone was looking forward to this expansion, and once you
were able to get in and start having fun, all the comments I've seen indicate
that this is one of our best yet. But the quality of the content does not
excuse the subpar launch experience we delivered, and I apologize for that.
The first two days of the expansion were not a great experience, with many of
you facing high queues or significant gameplay problems. We worked around the
clock to tackle the demand issues and technical challenges, and fortunately
things started looking better on Saturday. While millions of you were able to
get in and play over the weekend, with many already reaching level 100,
others still ran into very lengthy queues, particularly on the
highest-population realms.
To help address this, we’ve expanded the new instancing tech we used to
improve queues on Saturday and we’re continuing the process of applying that
to raise the capacity of all realms again. This will result in approximately
double the prelaunch capacity on each realm, which should greatly reduce
queue times for most realms if not eliminate queues altogether.
In recognition of the difficulties so many of you ran into when trying to
play over the first few days, we're adding five days’ worth of extra time to
every subscription in the Americas, Oceania, and Europe that was active as of
Friday, November 14. Things are already in a much better place than they were
going into the weekend, so I hope you’ll now be able to focus on having a
ton of fun with this expansion.
I also hope you'll accept my apology and keep your faith in us. The support
voiced by many of you as we worked through the challenges was immensely
appreciated. We're extremely grateful to be part of such a passionate
community. We love World of Warcraft, and we're very proud of this expansion,
so stumbling out of the gates like this was very disappointing for all of us.
On behalf of the World of Warcraft development team, as well as everyone at
Blizzard, thank you all again for your patience and understanding.
See you in Draenor.
Sincerely,
J. Allen Brack
Executive Producer, World of Warcraft