親愛的花旗貴賓，
我們想要感謝您過去一直選擇花旗成為您最佳的夥伴。花旗將秉持同樣的精神與熱忱，
為消費金融客戶提供最優質的服務，保障客戶權益。關於日前花旗總行宣布花旗台灣營
運重點轉型計劃乙事，在此特別強調：
‧ 您可以持續使用花旗網路銀行及行動生活家的服務，所有的花旗銀行業務、信用卡
產品及房貸以及您的紅利點數也一切照常，沒有任何變動。
‧ 我們在台灣消費金融營運包括分行業務、電話理財中心以及後勤單位都正常營運提
供服務。
‧ 您在花旗的存款帳戶及投資不會因預定之計劃受到任何影響
再次感謝您成為花旗的客戶並對花旗持續的支持。
Dear Citi Customer,
Thank you for being a valued Citi customer.
A few days ago, Citi announced its decision to re-focus its Global Consumer
Bank presence, and pursue an exit from its consumer operations in Taiwan.
Here's what it means for you:
‧ You can continue to use the Citibank Online and mobile banking services,
all Citibank Banking, Credit Cards, mortgage products, and rewards points,
as usual
‧ Our banking operations in Taiwan, including all branches, call centers,
and offices, will continue to operate as they do today
‧
There is no impact to your account and holdings with Citi across all product
s
We are committed to ensuring that customers continue to receive the best ser
vices, and we will continue to operate as usual
Thank you again for your relationship, and I look forward to connecting with
you.
Yours sincerely,
花旗(台灣)銀行消費金融總事業群負責人
慕嘉 (Müge Yüzüak)