※ 引述《arielwww (阿裡欸魯)》之銘言：
: 大概這個月初開始用freemyapps
: 一開始使用都很順利(iphone 6/ ios 7)
: 大概月中開始都沒什麼app可以下載，期間手機也升級為ios 8
: 一直到前天終於有新的app出現
: 下載打開了30秒之後回去卻是空白畫面
: 按前一頁回到下載app按"OK"的那頁之後也沒反應
: 再跳前一頁sponsor apps發現本來可以得點數的app不見了
: 點數也沒有增加
: 已經寫信詢問客服，不過可能收到回應要等很久...
: 不知道有沒有板友遇到同樣的狀況?
: 想趕快賺點數>_<
如果你看得到自己的點數，但就是完全拿不到新的點數，那應該是這個問題。
Q: I'm still not getting my credits for anything. Can you help?
A: You may not be getting credits because you manually or
accidentally reset your Advertising Identifier. If you change
your Advertising Identifier at any time you will still see
apps, but you will stop getting credits for them! If you
think this has happened, please contact support and ask for
help refreshing your identifier. Note that clearing your
cookies will NOT reset your Advertising Identifier.
The following actions will change your Advertising Identifier and
interfere with your ability to earn credits:
1. Click on the "Reset Advertising Identifier" button in Settings >
About > Advertising > Reset.
2. Click on the "Erase All Content and Settings" button in Settings >
General > Reset.
3. Restore the device from a backup.
這問題只能透過客服解決：
1. 查詢你的 tracking code
在機器上開 http://m.freemyapps.com
拉到最下面，點 Contact，然後頁面中間就會出現你的 tracking code。
2. 寄信到 support@freemyapps.com
主旨打個 help refreshing advertising identifier
內容附上你的 tracking code
然後就等客服回你就行了