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【公司名稱】
Viagogo Ltd.
※沒有填寫公司名稱將會被刪文。
※人資沒有填寫人資公司以及原徵人公司(共2公司)名稱將會被刪文。
【工作職缺】
客戶關係營運專員
【工作內容】
- 解決客戶問題，及處理客戶抱怨
- 回應客戶產品咨詢，以及做回訪確認
- Customer Service – assisting customers over email and via inbound and
outbound phone calls, in particular:
oHelping ticket sellers (individuals and businesses) get tickets posted for
sale, and shipped out to customers on time
Providing customers travelling internationally with up to the minute event
and ticket order information
Troubleshooting time sensitive issues on event days, including supporting
last minute ticket collections at concert and sports venues
Taking ownership of customer issues and seeing them through to resolution
- Telesales – advising customers on their ticket requirements and closing
ticket sales for customers over the phone, in particular for international
events, VIP tickets and packages
- Other ad hoc operations tasks required by a fast growing internet company
【徵求條件】
- Self-starter
- Organized and reliable with attention to detail
- Excellent multi-tasking skills
- Hungry to take on responsibility and a willingness to do whatever it takes
to get the job done
- Outstanding written and oral communication
- A sense of humour and positive, “make-it-work” attitude
- Eligibility to work in Taiwan
- Fluency in English and at least one of the following languages: Mandarin,
Cantonese, Japanese, Korean
- BA or equivalent from a leading university
【工作地點】
板橋捷運站附近
【工作時間】
一周40小時，排班制
【月休】
日班/晚班，需輪班，一天工作時間8小時
【公司福利】
不定期員工聚餐
海外參訪
員工教育訓練
【薪資範圍】
45000
【需求人數】
5-10位
【聯絡人/連絡方式】
- To apply, write to [email protected]/*