job版禁止張貼違反「就業服務法」、「性別平等工作法」、「勞基法」與其他法律之文章
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※請各位資方配合遵守。
【公司名稱】
※沒有填寫公司名稱將會被刪文。
※人資沒有填寫人資公司以及原徵人公司(共2公司)名稱將會被刪文。
Twic (twic.ai)
【工作職缺】
Customer Operations Associate/Specialist
【工作內容】
Essential Functions
-Providing our customers immediate support via live-chat and conversations.
-Leverage your deep understanding of our Internal Support Portal to address
our members’ concern quickly and accurately.
-Make recommendations for members with your deep knowledge about Twic’s
product.
-Representing the voice of the customer to help shape the future roadmap of
the product.
-Managing daily operational works such as order fulfillment, payroll report,
and claim review.
-Exploring and bringing potential vendors to the Twic marketplace.
-Building positive relationships with vendors
-Optimizing operational processes and procedures for maximum efficiency while
maintaining quality standards.
-Assisting with the implementation of new processes and procedures.
-Identifying ways to improve customer experiences.
-Tracking and reporting on operational performance.
-Managing claim review team.
-Anything related to our customers.
沒有內容會被刪文!!
【徵求條件】
※為保障板友就業機會平等，雇主對求職人或所僱用員工，不得以種族、階級
、語言、思想、宗教、黨派、籍貫、出生地、性別、性傾向、年齡、婚姻、
容貌、五官、身心障礙或以往工會會員身分為由，予以歧視。
Minimum Qualifications
-Bachelor’s degree or equivalent work experience preferred.
-Experience in the employee benefits is a big plus!
Required Skills
-Excellent verbal and written communication skills, presentation skills, and
organizational skills
-Learn quickly, solve problems and make decisions with minimal supervision
-Excellent people and communication skills.
【工作地點】
Remote
【工作時間】
※沒有填寫工作時間將會被刪文。
自由選擇工作時間，每週40小時
每週工時超過40小時，請寫加班費
【月休】
※一定要有數字。沒有填寫月休及排班制度 或月休過低將會被刪文。
Unlimited PTO. 按照台灣規定放假，可自由選擇放假時間，月休至少8天(8-10天)
【公司福利】
[Company Benefit]
1) MacBook
2) $200 USD/mo - BeWell funds
3) $30 USD/mo - BeConnected funds
4) $300 USD - One time subsidy to build your home office
5) $1000 USD/year - Health Examination
6) Company retreat once a year (mostly in the US)
請勿寫勞健保 無勞健保是違法的
此欄請寫額外的福利
【薪資範圍】
※行政院勞動部於110年1月1日起調漲基本工資為月薪24,000元
※無薪資、比照科技部、比照本校規定、面議、電議，薪資不清等水桶一週
$27000-$31500 USD/year + Equity option
時薪工作請貼Part-Time板
月薪未達24000一樣會被刪文
【需求人數】
2+
【聯絡人/連絡方式】
Jessica ([email protected])
【其他備註】
Please send your resume to Jessica. Thank you![▁