SLH會員一年內住滿5次 也就是一年內擁有5個qualified stays
就會被升級成Honoured Member 同時會發送一張免房券到註冊的信箱
我是在8/3完成第5個stay 然後今天8/13收到免房券
此篇主要是分享信中的敘述 及 免房訂房規則
信中一開始會提到Honoured Member有什麼權益(官網都有 可自行參閱)
之後會有一段話
The voucher code below is valid for 12 months for stays at any one of our
beautiful hotels: CODE XXXXXXXX-XX <===這是免房code
To book your complimentary night using this voucher code, you must contact us
by email on vouchers@slh.com with details of your request, giving a minimum
of two weeks notice prior to your stay. Please note that a complimentary
night cannot be attributed retrospectively to a reservation that already
exists.
也就是免房需要寄信去換 信箱為vouchers@slh.com
信中最後為免房規則
*The terms and conditions of Small Luxury Hotels of the World™ complimentary
nights are as follows:
1.Complimentary night voucher codes can only be used once and are valid for 12
months from the date they are awarded.
2.The complimentary night relates to standard double room accommodation only.
It is always subject to availability; (i.e. at the hotel’s discretion. If a
booking is requested during the hotel’s peak season, they are entitled to
deny confirmation).
3.Hotel availability for the claiming of this voucher for complimentary nights
may differ from general online availability. Your voucher is subject to the
availability of complimentary nights.
4.A minimum of two (2) weeks notice must be given.
5.All booking requests must be made by email only to the UK office to
vouchers@slh.com.
6.All food, beverages, taxes, and other incidental costs incurred by the guest
are to be settled prior to departure from, and direct with, the individual
hotel.
7.Complimentary night reservations are non-flexible and once confirmed by SLH,
no alterations or cancellations can be made. In case of alteration or
cancellation, you will forfeit the complimentary night(s).
8.The usual benefits of The Club of Small Luxury Hotels of the World are not
provided for complimentary nights, or for nights booked as part of the same
reservation.
The complimentary night cannot be attributed retrospectively to a reservation
that already exists.
1.Guests who choose to utilise their room nights at an all-inclusive SLH hotel
will incur an additional charge, which will vary depending on the property
selected.
2.Small Luxury Hotels of the World has the right to update these terms and
conditions. The claiming of room nights will be governed by the terms and
conditions that are in place at the time the room nights are claimed rather
than issued.
大意大概就是要
免房期限一年 要提早兩星期訂 只能透過寫信訂 官方幫你看你要的日期可不可以換
免房無待遇
還有一個大重點就是訂了免房券就算用過了 所以訂了就不能退 etc.
希望能幫到想要了解SLH免房的人