事情是這樣的 2/2從上海回台北搭國航CA637
不知為何登機證上已經有土航會員卡號但里程沒進去
所以就上土航網站要求補登,並且附上登機證pdf檔與會員卡號
可是後來收到土航回覆說我這班"UA637"從紐約紐華克飛往舊金山
里程已經credit過了@_@
我的媽啊這是哪一樁 我根本沒搭過這個航班
好沒關係 我當你一時眼殘 我再要求補登一次 並且在訊息中特別說明
我是搭從上海飛往台北的CA637
結果....剛剛又收到以下訊息,我真的超想尖叫的
The flight you have claimed dated 02/02/2016 and flight
numbered UA0637 from EWR to SFO cannot be credited to
your Miles&Smiles account since it has been already
credited into operating airline frequent flyer program.
Once a flight is credited to operating airlines frequent
flyer program, it cannot be credited to your Miles&Smiles
account according to program rules.
請問一家國際級的航空公司幫會員補登里程的部門做事情是可以多落漆啊?
現在一整個不知道該怎麼辦=_=