馬航FB私訊的回應，給大家參考看看：
Hello, XXXXXX. We are very sorry for the inconvenience caused and we
understand your disappointment. Tickets on the affected flights are
unfortunately cancelled due to incorrect fares that had been inadvertently
created and published on online travel agent (OTA) sites. We are not able to
honour these fares as the flights in question are operated by our codeshare
partner, Emirates. We wish to inform you that Malaysia Airlines will be
offering all affected customers with the following;
- A full refund of tickets purchased on the affected flights
- One complimentary ticket on selected destinations within our network on
flights operated by Malaysia Airlines (terms and conditions apply)
We would like to provide you with more information and would appreciate if
you could DM us with your email contact details, so a member of our team can
reach out to you personally. We will wait for your response. -AD
flyertalk上的消息：
“根據您的詢問，您將獲得經濟艙的免費往返機票或單一部門（點對點）。
此免費機票優惠不可轉讓，僅適用於受影響的乘客。機票必須來自吉隆坡，並且僅在馬來
西亞航空公司運營的航班上有效：
馬來西亞：亞羅士打，柔佛巴魯，哥打巴魯，關丹，蘭卡威，檳城，瓜拉登嘉樓，哥打京
那巴魯，民都魯，古晉，納閩，美里，詩巫，山打根，鬥湖
東盟：曼谷，斯里巴加灣市，雅加達，巴厘島，河內，普吉島，棉蘭，馬尼拉，金邊，仰
光，胡志明，新加坡，泗水
亞洲：廣州，重慶，福州，海口，香港，南京，北京，上海，台北，廈門，班加羅爾，孟
買，科倫坡，達卡，新德里，海德拉巴，吉達，加德滿都，欽奈，仁川，大阪，東京
（包括稅和燃油附加費）“