小妹最近申請的program，需要wes認證
最新的status為On hold，
詳細說明為：
Academic Transcript not accepted
Reason: WES received your document, but it is not legible and cannot be
used to prepare your evaluation.
Instructions: Please ask your institution to send legible documents to WES in
a sealed envelope that is signed or stamped across the back flap by the
appropriate official.
再查了一下官方網站的說明：
If you received this status update via email, it means that course titles,
grades, name, date of birth, or other important details were not clearly
printed on the document you submitted and could not be read.
We need all of these documents to be legible in order to conduct our analysis
and produce an accurate evaluation.
Please resend higher quality documents in the format stated on our website
under your country of education.
我寄document的方式為，在台大申請中英文版成績單、英文學位證書，共三份文件，
再交由註冊組蓋章彌封，我再去郵局寄出。
再次確認，成績單上都有上面的資訊了，
請問有人有過類似狀況可以經驗分享該如何處理嗎
非常感謝！！！