: 個人背景及工作經歷跟CS完全無關,只有英文還過得去,履歷上寫得很清楚
: 有點擔心被找去做HR業績..
: 工作內容如下:
: 1. Provide services for global end users and distributors.
: 2. Analyze and organize technical tickets/e-mails by category.
: 3. International and domestic phone support.
: 4. Cross-department cooperation to improve product development.
: 5. Create outstanding user experience.
: 加分條件:
: 1. Excellent English reading and writing skills, speaking ability is a plus.
: 2. Flexibility for task rotation.
: 3. Experience in customer service in IT field.
: 4. Enthusiastic about 3C/NAS/Technology.
: 5. Linux and networking knowledge is a plus.
: 想請問各位前輩此職位相關資訊(面試,薪資,工作內容等)
: 也可站內信,十分感謝!
請問這個缺也是要4面嗎？
看內容感覺是mail、電話的客服，那技術、外語、學歷需求會不會很硬呢？
是真的技術工程師缺還是就是個客服專員缺？
跪求學長姐分享一下面試內容，謝謝！！！